Shipping Policy
At POJUNE LLC, we strive to provide a smooth and reliable shipping experience for our customers. Please review our Shipping Policy below for more details on shipping rates, delivery times, and how we ensure the safe delivery of your orders.
1. Free Shipping
We offer free shipping on orders over $50 USD within the United States and internationally.
2. Standard Shipping Fees
For orders under $50 USD:
- Standard Shipping Fee: $7 USD for all U.S. and international orders.
- For international customers, shipping costs may vary depending on the destination and will be calculated at checkout.
3. Worldwide Shipping
We offer global shipping to nearly every country around the world. No matter where you are, you can enjoy our high-quality denim products.
- United States: We ship nationwide.
- European Union (EU): We ship to all EU countries.
- Other International Destinations: We ship globally, including countries in Asia, Canada, Australia, and more.
4. Order Processing Time
- Orders are processed within 2 business days from the time the order is placed.
- Orders placed on weekends or holidays will be processed on the next business day.
5. Estimated Delivery Times
- United States: Delivery time is approximately 15–20 days from the date the order is processed.
- European Union (EU): Delivery time is approximately 15–20 days from the date the order is processed.
- Other International Locations: Delivery time is approximately 20–25 days depending on the country.
Please note that delivery times may vary based on location, shipping method, and customs processing times.
6. Packaging
We take great care in packaging your orders to ensure they are delivered to you in perfect condition. All products are carefully packed to prevent damage during transit. We use high-quality, durable packaging materials to keep your items safe throughout the shipping process.
7. Shipping Confirmation
Once your order has been processed and shipped, you will receive an email notification with tracking information, so you can track the status of your delivery.
8. Customs Duties and Taxes
- International Orders: For orders shipping outside of the United States, customs duties, taxes, and fees may be applied depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.
- If your order is held by customs, you are responsible for handling any customs clearance and fees associated with your shipment.
9. Shipping Delays
While we do everything we can to ensure timely delivery, shipping delays may occasionally occur due to unforeseen circumstances such as weather conditions, holidays, customs processing, or other external factors. We appreciate your patience and understanding.
10. Lost or Damaged Items
- Lost Shipments: If you believe your order has been lost in transit, please contact us at [email protected] as soon as possible. We will work with the shipping carrier to resolve the issue.
- Damaged Items: If your item arrives damaged, please contact us immediately, and we will assist you with a return or replacement.
11. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to reach out to us:
- Email: [email protected]
- Phone: (303)-613-0839
- Address: 732 Zion St, Aurora, CO 80011, US
This Shipping Policy was last updated on [2025.01.07].
By making a purchase with POJUNE LLC, you agree to the terms and conditions outlined in this Shipping Policy. We are committed to providing you with fast, reliable, and secure shipping for a seamless shopping experience.